Customer Service

Built-in Benefits

When you do business with Atlanta Caster, you’ll enjoy:

  • Friendly, knowledgeable customer service
  • Quality merchandise from the industry's major manufacturers
  • Fair and reasonable pricing, thanks to our low overhead
  • Commitment to building relationships with our patrons

Onsite Analysis

  • Review of current or new applications
  • Caster survey

Custom Design

  • Custom designed wheels, casters and material handling developed to your specific requirements


  • We will store products and release them to your schedule

Stock Availability and Shipping

  • Many items available in-stock
  • Most items ship 24-48 hours
  • Expedited delivery available
  • Overnight shipping

Customer Support

  • Quality support from Certified Caster Specialists
  • A dedicated Customer Service Team qualified to assist with Engineering, Purchasing, Shipping and Invoice questions

Purchasing Information

  • The products we provide can be purchased through typical business procurement methods, including credit cards, purchase orders or walk-in service
  • We can accept orders through our VAN (MilPac)
  • Our standard payment terms are NET 30